SHIPPING & RETURNS

SHIPPING

FREE Shipping on orders over $100! (some countries excluded)

Lead Time is 3-5 business days from time order is placed to order shipping.

PLEASE NOTE that due to high volume of orders received during Holiday and Sale period we kindly ask that you give us 7-10 business days to process and ship your order. We promise it will be worth the wait!

Locations

PHARMAFREAK.COM ships via Postal service and some restrictions may apply based on delivery location.  Tracking information will be provide once order ships, delivery ETA is not guaranteed. 

Cost

All orders under $100 CAD (before tax) will include a $9.99 CAD flat rate for shipping in Canada or USA. All orders over $100 CAD (before tax) Shipping in Canada or USA will include free shipping.

All orders outside USA or Canada have shipping fees between $39.99 - $99.99 depending on country shipped to.

Please note that only shipping costs (as outlined above) are covered.  Any customs or duty fees charged by customer/receiver's government is unknown and will fall on the responsability of the customer/receiver. 

RETURN POLICY

PHARMAFREAK offers some of the most potent and effective sports supplements anywhere. PHARMAFREAK is a dedicated industry leader in researching, developing and creating the world’s strongest supplements – made with premium, clinically-validated ingredients and the highest level GMP quality control standards. If you are not 100% satisfied with your PHARMAFREAK product, you can return it and get a full credit or exchange the item for another (product must still be a minimum 75% full).

You can return a product for up to 30 days from the date you purchased it.
Any product you return must be in the original packaging. 
To return your product(s) please do the following:
  1. Send an email to info@pharmafreak.com with the products you want to return, the reason for the return and your original order number.
  2. Please prepare the items by putting them in a shipping box and sealing it.
  3. Please email info@pharmafreak.com  to request further instructions including where to send the products back to.
*Please note that this policy applies only to those who have purchased a PHARMAFREAK product online from the PHARMAFREAK website. All other returns must be brought back to the retailer you purchased it from.